Why can't I open my terms & conditions link into a popup window?

You may have noticed that the footer section of your lead capture page sometimes contains a "Terms & Conditions" or "Privacy Policy" link. Unlike the Terms & Conditions that are integrated into the opt-in form and open in a popup, these links in the footer do not trigger a popup. If you wish to add a terms and conditions checkbox directly to your opt-in form, you can follow the instructions in this article: https://support.upviral.com/support/solutions/articles/4000160868-how-to-add-a-terms-conditions-checkbox-to-your-page. However, if you want to include another Terms & Conditions/Privacy Policy link directly in the footer or bottom portion of your page, separate from the opt-in form, you can follow these steps: Step 1: Click on the Terms & Conditions/Privacy Policy text (or highlight them) and then click on the pencil icon. Step 2: Paste the link to your external Terms & Conditions/Privacy Policy into the provided field. Note: Ensure that you have another page outside of UpViral where you are hosting your Terms & Conditions/Privacy Policy. Step 3: Click on Save, and now the links should redirect to your external Terms & Conditions/Privacy Policy pages. Essentially, you're hyperlinking the text to your own page. Here's a demonstration: How to get your support tickets resolved faster Statistics have shown us that the more you tell us when you report an issue, the faster we solve that ticket. So... 1 - If you have screengrabs, please include them. A picture is worth a thousand words. 2 - If you have recorded a video showing the issue you're having, please include that as well. A video is worth a million words. We recommend a free service called Loom for creating these videos. (this is a link to useloom.com) 3 - To speed up ticket resolution, follow these useful tips How to Write the Perfect Support Ticket (That Gets Results Fast)

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